Case Manager Job at The Law Collective, APLC, Los Angeles, CA

  • The Law Collective, APLC
  • Los Angeles, CA

Job Description

Job Description

Job Description

Case Manager — Pre-Litigation Phase

About the firm

The Law Collective is a Los Angeles-based personal injury law firm founded by two brothers, with offices throughout California and Nevada. The firm represents accident victims on a contingency fee basis across practice areas including car accidents, Uber/Lyft accidents, workers' compensation, wrongful death, and catastrophic injury, with a track record of multimillion-dollar settlements and verdicts. The Law Collective's teams are bilingual (Spanish/English) to serve clients across its markets.

Job Summary

The Case Manager is responsible for driving the case forward day-to-day throughout the entire pre-litigation phase, from opening the claim through preparing for negotiation or transition to litigation. The role combines administrative tasks with some legal-adjacent work, under the supervision of the Pre-Litigation Attorney.

Key Responsibilities

  • Interview clients, witnesses, and police officers to reconstruct the facts of the accident
  • Contact insurance carriers (both third-party and the client's own) to open and follow up on the claim
  • Investigate the opposing party (policy limits, assets, relevant background)
  • Gather police reports and supporting case evidence
  • Manage the client's medical treatment: review medical reports and recommendations, coordinate appointments, obtain referrals for additional treatment
  • Maintain consistent follow-up with the client throughout the process
  • Keep records updated on medical treatment, bills, deadlines, offers, and liability issues
  • Collaborate with the attorney in gathering and organizing evidence to prepare the demand letter
  • Keep the case organized and up to date in the firm's system/CRM
  • Escalate any major legal decision or negotiation to the supervising attorney as needed

Requirements

Requirements

  • Approximately 3-4 years of experience as a Case Manager in personal injury
  • Experience interviewing clients and witnesses, and handling communication with insurance carriers
  • Experience using a legal CRM (Filevine, Litify, Needles, or similar)
  • Ability to manage a high caseload in an organized manner
  • Strong communication skills and ability to handle sensitive situations (clients under stress)

Desired Skills (not disqualifying)

  • Experience mentoring more junior case managers
  • Basic knowledge of liability assessment and case valuation
  • Bilingual Spanish/English

Benefits

  • Health, dental, and vision insurance
  • Above the market salary 
  • Vacation and PTO
  • Legal benefits required under California law

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