Job Description

Flight Attendant

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together.

Description

Today, United has over 30,000 active flight attendants. We are the largest airline in the world with the most expansive network, industry-leading pay, and we are growing faster than we have ever grown. With the unique ability to see the world while working, it's no surprise that flight attendant jobs are highly desired. We do not require special schooling or a college degree for this job and you will be fully trained by United.

Your United journey begins with the best Flight Attendant training in the industry! You will spend 6.5 weeks attending Initial Training in Houston, TX. Here you will learn United's safety and service standards. During training, you will be assigned your base in one of our seven hubs in Chicago, Denver, Houston, Los Angeles, Newark, San Francisco, Washington Dulles, or one of our other flight attendant base locations (relocation funds not provided). Following the successful completion of training and after attending base orientation in your assigned location, you will be officially welcome as a full-time United employee. While in training, United provides a stipend of $140 per week, along with dual occupancy hotel accommodations, breakfast, and either lunch or dinner (dependent on your training schedule).

Travel Privileges: Fly around the world on United and bring your loved ones!

Outstanding Benefits: 401(k), health/dental/vision insurance and an Employee Assistance Plan for you and your family. Paid time off for sick and vacation.

Industry-leading pay, including boarding pay. Starting hourly flight pay of $37.10/hour with top of base scale at $100.13/hour by 2030: Annal base pay increases through 2030 in addition to seniority based pay increases. Additional compensation for language skills, lead positions, and international trips.

Inflight Crew member proficiencies:

Safety First: Ensure the highest levels of safety.

A "People-First" demeanor: Ability to adapt/respond to different types of customer-facing scenarios. A passion to serve with optimism and positivity. Direct engagement with customers through outstanding interpersonal skills, good judgment, and ability to resolve issues with understanding, compassion, and grace. Influence customer loyalty through excellent service. Represent United with pride and distinction.

Flexibility: With the most comprehensive route network in the world, United's flight attendants are available for global assignments 24/7, including nights, weekends, holidays, and extended hours. You will fulfill reserve assignments on short notice and be away from your base for days at a time.

Dependability and timeliness are critical to success in this role and to operating our schedule and meeting customer expectations.

Team Player: Consistent track record of working independently as well as a part of the team.

Turn dreams into reality: Have fun, travel the world, explore new cultures, and craft memorable experiences for every customer, every flight, every day.

Qualifications

Qualifications and Requirements include:

• 21 years of age or older at time of application
• High school graduate or GED; 2 or more years of college preferred
• At least one year of customer service experience in the service industry (such as retail, hospitality, food, teaching/education, aviation, social service.)
• Must be able to speak in a clear, concise, and organized manner, loudly enough to be heard in an emergency.
• Ability to speak, read, write, and understand English fluently.
• Must be able to read and speak Italian fluently.
• Ability to hear all types and ranges of sound.
• Effectively communicate in the event of high-stress situations such as aircraft evacuation, security threats, delays, medical emergencies, severe weather conditions, and turbulence.
• Professional appearance, excellent grooming standards, and willingness to follow uniform, hair, tattoo, and piercing guidelines
• Tattoos are NOT permitted on the head, hands, fingers, or neck (including back of neck and on, in, or behind the ear). Tattoos in these areas cannot be covered by makeup or bandages. You are permitted to have visible tattoos on your arms, wrists, legs, and feet. Any visible tattoos may not be larger than a credit card / employee badge (3.5 inches long x 2.24 inches wide) or they must be covered with standard uniform pieces. It is also important that your visible tattoo is not offensive (this includes but is not limited to tattoos that are violent, obscene, sexual, racist or contain objectionable content or any imagery that includes weapons)
• Decorative covers, adornments and/or jewelry on teeth or in the mouth are not permitted.
• Ability to proficiently operate electronic devices (phones, tablets, laptops, etc.) for the completion of required tasks
• Must possess a valid passport prior to application with 12 months validity remaining prior to its expiration
• Current physical possession of valid U.S. passport book or foreign passport book with applicable visas and eligibility to travel globally without restrictions. Your passport book must be in good condition and have at least 12 months of remaining validity at the time of application, along with two consecutive blank pages. Having applied for a passport book or waiting for a renewed passport book is not sufficient to meet this requirement. There may be extensive wait times to receive a passport, and you must have one in your possession prior to starting training as a Flight Attendant.
• Ability to travel to and from all countries United serves without any restrictions
• To see the full list of countries United serves, visit our FAQ here.
• Please note, the destinations list is subject to change. Flight attendant applicants are responsible for identifying and verifying travel eligibility. As a United Flight Attendant, you must be able to enter and exit these locations as a working crew member, not as passengers.
• Ability to stand, walk, kneel, bend, stoop, stretch, reach, lift heavy objects (such as luggage to overhead bin or window exit), and push and pull beverage cart (up to 250 lbs.)
• Ability to pass a functional reach assessment with a combined 76-inch vertical and 43.5-inch horizontal reach and hold (simultaneous), without shoes on, in order to operate all necessary equipment, machinery, and doors.
• Ability to sit in an assigned jump seat with seatbelt and shoulder harness fastened
• Required to serve and/or sell food and beverages (including alcohol) in a diligent and professional manner
• Must be legally authorized to work in the United States
• Must be willing and able to work a flexible schedule in support of United's 24/7 operation (must be available to work weekdays, weekends, holidays, etc. on scheduled/reserve days)

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