Job Description
Description:
Summary:
The Patient Advocate I position is the “first impression” position of Advance Dental Center. The PA is a part of the front office team and is the liaison between patients and back office staff. This position takes on front office responsibilities while providing a high level of customer service. The patient advocate reports directly to the office manager.
FLSA Status: Hourly / Non-Exempt
Duties and Responsibilities
Greet and build rapport with patients as they enter into the dental practice.
Answering phone calls in a timely manner.
Verifying patients’ appointments through email, text and phone calls through open dental.
Making proactive phone calls to schedule appointments off the ASAP list.
Responsible for checking in all patients for their appointments.
Responsible for maintaining and updating patients' profiles within open dental as needed prior to the appointment.
Ensures that the patient's dental insurance is verified prior to the appointment.
Responsible for collecting patient fees and copays prior to the appointment.
Ensures that the patient understands their treatment plan and payment options.
Providing patients with quotes on dental procedures.
Ensures that the patient is checked out and is offered a follow up appointment.
Ensures that the reception and front desk areas are always clean and sterilized.
Updates the office manager for ordering office supply needs as needed.
Completes other duties as assigned.
Requirements:Position Requirements:
Minimum of a high school diploma.
Must be able to provide a high level of customer service.
Must have excellent verbal and written communication skills.
Previous experience working in the dental field is preferred.
Must have the ability to multi-task and work effectively in a face paced environment.
Must follow HIPAA Compliance.
Must be well organized and have excellent computer skills.
Must be able to thrive in a team-oriented environment.
Physical Requirements:
Ability to sit for long periods of time.
Ability to work in an area where the noise level is typical of an office environment
...be part of a vibrant, dynamic work environment. Dont miss this opportunity to turn your love for the extraordinary into a fulfilling... ...journey with us! Nextten Stauer, LLC is committed to providing Equal Employment Opportunities to all applicants and employees. EOE /...
...### Part Time General Cleaner**Overview:** PJS of Austin, is looking for Part time evening general cleaners for various office buildings located in the Austin area. This is perfect job for someone looking to supplement their income while keeping their weekends free!*...
...Description Our client, a Federally Qualified Health Center (FQHC), is seeking an experienced NYS Licensed Clinical Social Worker (LCSW) to join a collaborative clinical team providing mental health assessments, psychotherapy, crisis intervention, and care coordination...
...not just work a job? Premier Volvo Cars of Overland Park is growing, and we are looking for driven, professional Sales Consultants who want the security of a guaranteed salary plus the upside of uncapped commission. This is your opportunity to represent one of the...
..., and promoting diversity, equity and inclusion in their organizations and the industry. Position Summary The Vascular Access Registered Nurse provides expert peripheral intravenous (PIV), PICC line placements and other vascular access related tasks. This includes...